Careers



TECHNICAL SUPPORT REPRESENTATIVE



We are looking for a Technical Support Professional to further strengthen our Technical Department. 

The individual we are looking for:

  • Will be responsible for fault finding and repairs on both hardware and software related issues on Personal Computers, Laptops, Tablets, Smart Phones and other IT equipment.
  • Is capable of identifying, testing and replacing components on a printed circuit board.
  • Be keen on maintaining high quality standards on all support and repair jobs in order to ensure customer satisfaction; 
  • Possesses good communication skills and works well in a team 

The right candidate will be offered an attractive remuneration package and will also enjoy continuous training and development.



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

CUSTOMER CARE REPRESENTATIVE



We are looking for a person with a positive – can do attitude to join our Customer Care team

The ideal candidate for the job has excellent verbal and written communication skills can write and speak English and Maltese fluently.

Responsibilities:

  • Answering incoming phone calls, live chats and emails
  • Treating both internal and external customers with respect and diligence
  • Offering after-sales support to customers and resolving service issues
  • Taking care of customer’s complaints and offering them the best solution
  • Following up with the complaints until the customer is fully satisfied
  • Answering customer’s questions and inquiries
  • Directing customers to our online resources
  • Assist with any other general administrative and clerical duties

Key Skills:

  • Previous customer care experience would be considered an asset
  • The ability to work in a team is required
  • Rudimentary computer literacy is a must
  • Resourceful and analytical when issues occur
  • Exceptional organisational and time management skills
  • The ability to separate and prioritise tasks accordingly

Benefits:

  • Bonuses at the end of the month
  • Continuous training
  • Employee discounts
  • Employee referral scheme
  • Competitive base income


Applicants having a technical background or experience, repairing home appliances, will be given preference.



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

Retail Outlet support officer



We are looking to recruit a Retail Outlet Support Officer to join the AtoZ Retail team.

The ideal candidate should be organised, team-oriented and able to work with deadlines.

As a Retail Outlet Support Officer, your key responsibilities will be:

  • To receive, unpack and input new consignments of stock in the system.
  • To label the new consignments and place them on shelves and display windows.
  • Ensuring the shop is organised and clean at all times.
  • Assisting with the sales process and referring customers to the right person.
  • Providing directions and answers to customers.
  • Helping customers with loading purchased goods into their vehicles.
  • Collaborating with the rest of the sales team in order to provide a better customer shopping experience.

Key Skills:

  • Previous experience in retail and sales industry.
  • Great time management skills.
  • Capable of lifting medium weight items in order to load and unload stock.
  • Good written and verbal communication skills.
  • Basic knowledge of computers and database software.

Benefits:

  • Bonuses at the end of the month
  • Continuous training
  • Employee discounts
  • Employee referral scheme
  • Competitive base income



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

IT TECHNICAL OFFICER



We are looking for an IT Technical Support Officer to support the growth strategy of our Technical Department. 

The successful candidate will be responsible for fault finding and repairs on both hardware and software related issues

  • Personal Computers, Laptops and Tablets,
  • Smart Phones and other IT related equipment; 
  • Performing general preparation and configuration processes on computer systems, such as the installation of Operating systems and specific applications; 

The selected individual will:

  • Be familiar with a ticketing environment and is capable of prioritising and managing multiple open cases at one time
  • Take a pro-active approach in handling issues;
  • Be keen on maintaining high quality standards on all support and repair jobs in order to ensure customer satisfaction;
  • Maintain detailed records of faults, complaints and jobs performed;
  • Keep an open communication with customers, providing them with timely repair updates and other useful information;
  • Possess excellent communication skills and work well in a team;



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

LOGISTICS OFFICER



Due to recent growth, AtoZ Electronics are seeking to recruit a full-time Logistic Officer to join our fast-growing and highly motivated team.

Main responsibilities:

  • Arrange transportation, schedule staff, route and organise deliveries to meet customer demand with little to no delay
  • Receive products and coordinate delivery
  • Make sure warehouse capacity is kept at optimal levels
  • Assist employees with daily tasks / deliveries to ensure that they are completed
  • Contact customers to confirm delivery date and address
  • Notify customers about any delivery delays in advance
  • Schedule deliveries and prepare delivery documentation
  • Ensure that products are properly packed, stored and transported to avoid any accidents and damages
  • Deliver goods to customers and carrying out internal transfers

Requirements:

  • A valid driving license
  • Good standard of English
  • Knowledge of Indian Language and Albanian
  • Good customer care skills
  • Experience in delivery and other related Jobs in Stores



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

aCCOUNTS cLERK 



Due to expansion, we require an Accounts Clerk to work with us on a full-time basis.

The ideal candidate for this position has a positive - can-do attitude, is a quick learner, a good listener and can understand and speak English.

The selected individual will be assigned the following duties and responsibility.

  • Posting to Nominal Ledger
  • Checking and processing invoices and purchase orders;
  • Reconciling all necessary accounts including bank and supplier;
  • Issuing customer statements and monitoring customer accounts;
  • General payroll functions;
  • Participating in stock taking
  • Assisting in month-end reporting procedures;
  • Filing and general administrative tasks;
  • Liaising with other departments / customers / vendors.


Proficiency in Microsoft Office applications, especially Microsoft Excel and Word is a must



or contact us on hr@atoz.com.mt referring the position on the subject of the email.

Senior Sales Representative

We are looking for a Senior Sales Representative to join our Retail Outlet Team.

The right candidate can understand and speak Maltese and English fluently, has at least 2 years’ experience in a sales environment, is an Electronics and IT enthusiast and has a passion for excellent customer service. The successful Senior Sales Representative is a team player who has excellent listening skills and can communicate with clarity and conviction. A person who is able to work on own initiative but who is also open to learning in order to grow both personally and professionally.


If the above sounds pretty much like you, we are interested in offering you an above average package consisting of an experience based fixed salary topped up by commission.


or contact us on hr@atoz.com.mt referring the position on the subject of the email.




Security Officer

We are recruiting a security officer who will be ensuring a safe and secure environment within our retail outlets.

The Security Officer will be responsible for the security and safety of our clients, staff and ultimately our assets.

The chosen individual will have the sensitive responsibility of providing peace of mind to our clients and employees by monitoring safety procedures, plans and equipment.

Reporting to the Security Supervisor, the ideal candidate will be entrusted with the following:

Responsibilities:

  • Securing the shop, supporting the employees, inspecting delivered goods, as well as checking surveillance cameras.
  • Generating daily reports of possible damages, irregularities, surveillance activities, and any other relevant information.
  • Ensuring that the organization's reputation and environment is stable and well maintained.
  • Complying with legal rules and regulations.
  • Preventing and apprehending possible shoplifters.

Skills and proficiencies

  • Able to respond swiftly.
  • Knowledge of security operations and procedures.
  • Able to follow instructions.
  • Reliable and trustworthy.
  • Emotional control.
  • Has good communication and interpersonal skills.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Retail Outlet Supervisor

We are looking for a highly motivated and success driven individual for the post of Retail Outlet Supervisor.

The ideal candidate must possess leadership and managerial skills and must be capable of creating a positive and welcoming environment at our retail stores, along with managing the staff, organizing our products, while continuing our tradition of providing an unparalleled level of service and customer satisfaction.

Your responsibilities will include:

  • Help developing the strategies to optimize and showcase our products while maximising the value of our retail store traffic;
  • Maximising in-store sales efficiency by training, mentoring and motivating the retail staff;
  • Ensuring customer satisfaction through excellent communication and service;
  • Administering the general day-to-day retail outlet activities, ensuring adherence to policies and company procedures;
  • Maintaining an impeccable store condition and visually stunning showcases, cleanliness, hygiene, and safety;
  • Monitoring the purchasing trends and customer requests;
  • Proposing innovation that will optimize our shops and company procedures;
  • Conducting appraisals for store personnel;
  • Dealing with customers when requiring in-store customer care;
  • Being an example of good work ethic and excellence to the Outlet staff;
  • Taking ownership of any Additional Outlet supervisor duties as may be needed.

Requirements:

  • Good communication skills;
  • Good interpersonal skills;
  • Good customer and staff management skills;
  • Good organizational and leadership skills;
  • Command of English and Maltese languages. Knowledge of an extra language is an asset;
  • Proven successful experience as sales team leader or retail store manager will be considered an asset;
  • Qualifications in business, hospitality and retail, will also be considered assets.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Retail Outlet SALES REPRESENTATIVE

As part of our growth strategy, we are recruiting a Sales Representative to join our Retail team.

The selected individual will be working in one of our Retail outlets and will be giving an outstanding service to our customers.

This requires an individual who:

  • Has a smart personality
  • Is open to continuous learning
  • Is positive and goal oriented
  • Has a problem solving mindset
  • Is fluent in English and Maltese
  • Has excellent communication skills

The Retail Outlet Sales Representative will be working within a positive high performing team, will receive regular training and coaching and will also be exposed to various career growth opportunities within the company.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Checkout operators

We are currently looking to hire Checkout Operators for our retail outlets.

This is a core function within the sales department as it impacts directly the company’s image and level of customer service; that is why the selected check out operator needs to have excellent communication skills and a passion for customer satisfaction along with a sound experience in handling cash and in completing sales transactions.

The ideal candidate will be comfortable using excel, barcode scanners, electronic payment systems and be able to work quickly and accurately during busy periods.

A good command of the English and Maltese languages is required for this position.

You will be:

· Ensuring customer transactions are processed promptly and accurately.

  • Providing a fast checkout service to every guest whilst being friendly and respectful;

· Counting and reconciling monies

  • Establishing or identifying prices of goods against system;
  • Keeping abreast of all sales offers, promotions and membership conditions,
  • Accepting cash, cheques, or bankcards for payment and completing transactions according to established procedure;
  • Issuing receipts, refunds, credits, or change due to customers’
  • Balancing cash drawer and receipts, documenting and reporting discrepancies;
  • Welcoming customers, providing assistance and responding to their concerns;
  • Resolving client guest concerns in a courteous and helpful manner;
  • Resolving customer complaints;
  • Assisting in other areas of store, such as sales, clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.

If you enjoy being in a pleasant environment and enjoy meeting different people, this job is for you!

Attractive guaranteed remuneration packages commensurate with qualifications and experience are being offered to the chosen applicants.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Delivery Person

Due to recent rapid growth at AtoZ Electronics, the Company is seeking to recruit a ‘full-time Delivery Person’ to join our fast growing and highly motivated team.

  • The ideal candidates will be a responsible, mature, well groomed and organised person with good written and verbal communication skills in both English and Maltese.
  • Possession of a clean driving licence and a C1 driving licence is mandatory.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Maintenance Technician

We are looking for a Maintenance Technician to join our after-sales team.

The right candidate will be working in a positive environment with an experienced team of technical professionals.

The Maintenance Technician will be

- diagnosing and identifying maintenance needs,

- performing on-site and in-house repairs and

- ensuring that service requests are executed in a timely, efficient and professional manner.

This requires an individual who

· has a clean driving license and police conduct

· has excellent communication skills, especially the ability to listen well

  • can work under strict deadlines
  • can empathise with customers with ease
  • has experience with
    • home appliance and white goods repair
    • electrical works
    • computer knowledge

If you have the above qualities, you are a problem solver and have the capability of handling general troubleshooting, we want to hear from you.

or contact us on hr@atoz.com.mt referring the position on the subject of the email.


Administrative / Sales Assistant

Due to our continued expansion, we are looking for enthusiastic individual to join our sales and administrative team. The prospective candidate must be well educated, motivated and experience in IT Sector.

Supervising administrative work and dividing responsibilities to ensure performance achieved.
Handling daily incoming queries via phone and e-mail
Providing support to our sales team
Checking data accuracy


Requirements:

Excellent command in English
Indian Speaking is an asset
German Speaking
Excellent organisational and multitasking skills
Ability to work under strict deadlines
Knowledge of MS Office (Excel / Word)
Attention to detail

or contact us on hr@atoz.com.mt referring the position on the subject of the email.