Deliveries
Malta (excluding Gozo):
• Orders (excluding Express deliveries) will be processed in 2 to 7 working days.
• We deliver with option of installation all goods to Malta (excluding Gozo).
• Non-express deliveries to Malta (excluding Gozo) for orders with a minimum value of €49.95 are free.
• Non-express deliveries to Malta (excluding Gozo) for orders below a value of €49.95 carry a delivery fee of €5.
• Express same-working-day delivery is available for Malta (excluding Gozo) between Monday and Friday for all items under 20kg that do not need an installation, except the list of specific items mentioned below, at a fee of €15. Order needs to be completed by 13:00 between Monday to Friday, and to be fully paid up by Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the banks. Please email us the bank payment confirmation to banktransfer@atoz.com.mt to help us process your order faster.
Gozo:
• Orders (excluding Express deliveries) will be processed in 2 to 7 working days.
• We deliver without the option of installation all goods to Gozo (please check warranty terms & conditions for after sales service). Orders for Gozo need to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the banks.
• Non-express deliveries to Gozo for orders up to 10kg and a minimum value of €49.95 are free.
• Non-express deliveries to Gozo for orders up to 10kg and a value below €49.95 carry a delivery fee of €5.
• Non-express deliveries to Gozo for orders heavier than 10kg carry a delivery fee that varies and will be quoted for accordingly.
• Express next-working-day delivery is available for Gozo between Monday and Friday for all items under 15kg that do not need an installation, except the list of specific items mentioned below, at a fee of €15. Order needs to be completed by 12:00 and to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the banks. Please email us the bank payment confirmation to banktransfer@atoz.com.mt to help us process your order faster.
In-Store Pick-up
• Orders that will be picked up from our stores will be processed as early as possible.
• One of our sales representative will contact you once your order is ready.
General:
• We can deliver on Saturdays to Malta and Gozo all items under 15kg that do not need an installation, except the list of specific items mentioned below. Order needs to be completed by 12:00 of the preceding Thursday and to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the banks.
• Deliveries do not include installation. Installation services can be provided at a fee. If required and requested, this will be quoted at the time of ordering.
• Deliveries are to ground floor and do not include lifter services/charges. We can help in arranging for third-party lifter services when required. Such services are to be paid directly to the lifter service provider. The client is responsible for parking permits and fees. Deliveries not to ground floor where a lifter and an elevator cannot be utilised carry an additional fee. These can be quoted for prior to order confirmation or when setting the delivery date.
• For deliveries of products under promotional offers, please refer to the specific Terms & Conditions related to the offer.
List of specific items mentioned in above clauses:
- Data Cabinets over 9U
- Gaming chairs
- Patio heaters
- BBQs
- Televisions with screens larger than 32”
- All White goods
- Water heaters over 30L
- Air conditioners
- Projectors
