Malta (excluding Gozo): - Orders (excluding Express deliveries) will be processed in 2 to 5 working days.
- We deliver with option of installation all goods to Malta (excluding Gozo).
- Non-express deliveries to Malta (excluding Gozo) for orders with a minimum value of €50.00 are free.
- Non-express deliveries to Malta (excluding Gozo) for orders of €49.99 or less carry a delivery fee of €5.
- Express same-working-day delivery is available for Malta (excluding Gozo) between Monday and Friday for all items under 12kg that do not need an installation at a fee of €15 (except for the list of specific items mentioned below). Order needs to be completed by 13:00 and to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the bank. Please email us the bank payment confirmation to banktransfer@atoz.com.mt to help us process your order faster.
Gozo: - Orders (excluding Express deliveries) will be processed in 2 to 5 working days.
- We deliver without the option of installation all goods to Gozo (please check warranty terms & conditions for after sales service). Orders for Gozo need to be fully paid up by bank transfer, PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the bank.
- Non-express deliveries to Gozo for orders up to 12kg and a minimum value of €50.00 are free.
- Non-express deliveries to Gozo for orders up to 12kg and a value less than €50.00 carry a delivery fee of €5.
- Non-express deliveries to Gozo for orders heavier than 12kg carry a delivery fee that varies and will be quoted for accordingly.
- Express next-working-day delivery is available for Gozo between Monday and Friday for all items under 12kg that do not need an installation at a fee of €15 (except for the list of specific items mentioned below). Order needs to be completed by 12:00 and to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the bank. Please email us the bank payment confirmation to banktransfer@atoz.com.mt to help us process your order faster.
In-Store Pick-up: - Orders that will be picked up from our stores will be processed as early as possible.
- One of our sales representatives will contact you once your order is ready.
- Please note that online orders cannot be claimed from our outlets until one of our sales representatives will contact you to inform you that your order is ready for collection.
General: - We can deliver on Saturdays to Malta and Gozo all items under 12kg that do not need an installation (except for the list of specific items mentioned below). Order needs to be completed by 12:00 of the preceding Thursday and to be fully paid up by PayPal or BOV Mobile Pay. Payments by bank transfer may delay delivery by a day or two, until payment is cleared by the bank.
- Deliveries do not include installation. Installation services can be provided at a fee, if required. This will be quoted upon request, at the time of ordering.
- Deliveries are to ground floor and do not include lifter services/charges. When required, we can help in arranging for third-party lifter services. Such services are to be paid directly to the lifter service provider. The client is responsible for parking permits and fees. Deliveries not to ground floor where a lifter and an elevator cannot be utilised carry an additional fee. These can be quoted for prior to order confirmation or when setting the delivery date.
- For deliveries of products under promotional offers, please refer to the specific Terms & Conditions related to the offer.
List of specific items mentioned in above clauses: Data Cabinets over 9U
Gaming chairs
Patio heaters
BBQs
Monitors and Televisions
Smartphones, Tablets, eBooks and Laptops
All White goods
Water heaters over 30L
Air conditioners
Projectors
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